Video Only

I honestly can’t say enough amazing things about the people who work here!! Between Dewey, Sam, and George , they are the most amazing with customer service!! I have now purchased 19 tv’s from them over the years. I always refer my friends here because of the excellent customer service. They truly care about their customers and it shows with each experience I have had. I will always give them my business.

I had an amazing experience with the store. They had an area where you could sit and the different models/sizes. This helped me picture how it would be in my living room. Definitely recommend visiting the store. I worked with Dewey Sluk to place an order. I realized the company store had a better price. I just went in and showed the snapshot, and he just matched my company store prices! He was amazing! Would definitely recommend the store.

The customer service at Video Only is amazing! These folks are super friendly and knowledgeable. They greeted me as I walked in the door. And I really appreciated how they wanted to hear my exact use case before saying they could help me. So many places you can't get help if you try, but this place has enough knowledgeable folks on staff and ready to help. Also, I think they got me a great deal! Thanks gents.

Dewey sold me an OLED TV back in June 2023. The reason I came to this store was for their customer service. They are very knowledgeable and not pushy at all. I bought 65 in OLED for $400 less than best buy. I will never buy another TV from anywhere else. These guys are pros and provider exceptional service. Do your self a favor and check out their Tukwilla store. You won't be disappointed!!

Dewey is the MAN! I am from the east coast so I was a tad nervous to go into a store I didn't know, but for sure was happy I did! Dewey was a great salesperson and asked me a few questions and directed me to what I'd like. He sold me a 65" with sound bar and 5 year warranty. Delivery literally was 60 seconds and super easy! The staff was great and overall they were $200 less than Target, Costco and Amazon! Thanks Video Only. Wish I could buy some more....until next time!

If it had not been for someone else giving me a reason to notice the store, I thought the building was empty and use to be an old VHS video store. WELL, its not empty, mostly and only LED TV, with a wide range of sizes and prices. Do your homework before going in, the variety and # of TV manufacturers, include, Sony, Samsung, Konica, LG, and others. My friend got a 46", Sony, paid about twice what I did for a 43" Konica, 4k Ultra HD, Android TV with built in Chromecast, IR Remote,which with taxes was $275, ($249 before tax). The sound is adequate, not so good on the bass frequencies, but the the TV support surround sound, screen Casting and takes a bit and a while to set up. The TV is light and has a thin side view profile. Color is good, But seems to bleed a little, but that could be due to The antenna TV stations I was watching. I have not used it enough to date to provide any other useful commentary. Free would have been better but $275 final cost wasn't bad for what I got. It replaced a 32 inch Samsung, not so smart, and network and memory finicky, Older Smart TV from 2012 era. Best final detail support wireless and wired mice and keyboards. Second to last better technical detail, the on screen keyboard Konica uses is superior to Samsung's. The remote could stand a design review and up grade in quality of material to improve tactile sense it wasn't going to explode in your hand, being so light and seemingly flimsy. All in all, I won't complain or applaud it any further.

Amazing service. Literally went in just to browse for a new tv. The deals were just great and the sales people were amazing. The tv almost didn’t fit in the car and one of the sales people almost offered to deliver the tv to my apartment after their shift. That’s customer service!!! They go above and beyond. I highly recommend going to Video Only if you need a new TV.